Postpe — Credit card penalty

Have made a icici bank credit card payment of Rs 25000 through postpe credit card payment app and it was showing successful transaction on date 25 April 2022 but transaction amount not credited in my icici bank credit card and same on 12 may 2022 payment got reversed after 18 days similar we have called/mailed multiple times on your customer care support no one helped over this due to lack of payment now icici bank charged the penalty & interest of non-payment and same our cibil score also impacted

Revert us as soon as possible because only your gateway/bank is responsible for all this and same my credit score impacted or penalty charged due to late payment processed by you so only you are responsible for all this mash up..Revert us or mailed to icici bank to reverse the credit card late penalty charged due to your lack of.otherwise we will file a legal complaint on this as you people already mention that all failed payment will everwse with in maximum 7 days otherwise all the penalty and charged will borne by you

Payment date -25 April 2022

Payment Reference number –[protected]
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