Postpe — Refund not coming for failed transaction

Hello sir,
I tried to pay the PostPe bill using IDFC Debit card on June 3rd and amount is 1, 15, 182, this transaction is failed but still i did not get the refund, and i paid again this amount using axis bank,

in twitter - they told me to raise charge back request and they will approve, but still 2 times rejected the charge back request

i have email communication and twitter communication, please help me to get refund
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Jul 25, 2022
Updated by ak_987654321
Please find the attached twitter communication

Jul 25, 2022
Updated by ak_987654321
transaction id

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Comments

Dude same happened with me. Amount of Rs. 40900 isn't refunding since 13th July. Kindly take strict action against this company and learn them a lesson.

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