Pre-Paid Taxi In Delhi Airport — Scam Taxi Driver

Address:

New Delhi, Delhi

I am Tourist from HK. I am writing a compliant to the pre-paid taxi in Delhi Airport.

I was paying for a Pre-paid taxi service from Delhi Airport to my Hotel on 23-Nov-2016 at about 11:00am. I was paying 400Rps to the pre-paid reception. Then I went to get a taxi outside the Airport.

As advised from the pre-paid taxi counter, I could take on anyone of the taxi nearby the taxi station. I got on one of them. The taxi driver did not ask me where to go but got all my receipt for taxi.

During the journey, the taxi started to say he didn't know how to get me to the hotel. I gave him the name of the hotel and address which was printed on my hotel printing. I also tried hard to help him to get the location. The hotel was actually in the connaught place in new delhi. I think the driver was so unprofessional. I hate the driver. He kept saying that he didn't know the place. Connaught place is the main centre of New Delhi. He was trying to cheat me and saying that he shall bring me to a tourist information centre which is government owned. I said it was ok but he said he needed to charge me 200Rps more for changing the route. I was so helpless in the taxi as I was the tourist on my own and the driver was so helpless. I can't do much but I could only accept the conditions.

Finally, we arrived the tourist information. However, it was a fake one. It was not a government owned. It was private-owned. I didn't realise until they told me some strange things like many hotels had closed down since Delhi is now under chaotic situations. He lied me that my hotel had closed down already due to this reason. He then tried to persuade me to join the local tour organised by them. I was feeling so upset and uncomfortable. I was sitting in a office which people around me wanted to get my money to buy their services. Finally, I said no and I wanted to get back to airport right now. I said I didn't feel secure in this city and it even killed my mood to travel in the city.

I really hope that the relevant government department which promote the travelling industry in Delhi should take actions to such a scam driver to save the security of the tourists from aboard. If no action taken, I will never recommend my friends in HK to travel in Delhi. NO!

I would give more details of mine to help for your investigations. Please contact me via email at [protected]@hotmail.com

Regards,
Ka Kin (from Hong Kong)