| Address: | T2 - Airport Cool Cab |
Had booked a prepaid cool cab from T2 on[protected].
Problem
1. Driver was not in his uniform.
2. AC was not cooling and the driver refused to increase the speed of the fan.
3. When the undersigned confirmed the sea link route, he added money in his fast tag wallet while driving !! After adding the money he said that it would cross Rs.100/- . We told him that the fare was Rs.85/- one way and he refused to budge.
Then we told him to take it the regular route. He said that the money was already added and we had to go via the sea link. We told him that the money was in his wallet and he did not pay it. He again refused to budge.
Then we told him to take it to the police station. He said that he would need to take the cab to Sahar police station. Finally he let go and accepted Rs.85/- for the toll.
This sort of behaviour is deplorable especially for tourists visiting India for the 1st time leaving indelible negative experiences.
Please be kind to address the situation so that no other customer is treated this way.
Vehicle No. MH02-BQ-2018
T2 - Airport Cool Cab - 1 level below Airport Taxi Booking Counter
Booking Ref No. 6094466 dt.[protected] Was this information helpful? | 
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