[Resolved]  Prettislim Clinic — consumer complaint against preetislim

Address:Mumbai City, Maharashtra

I am a consumer and i want to place a complaint against Prettislim Health clinic. I have been using the services of Pretti Slim for the last 3 years. Initially i went for the Tummy tucking procedure which i completed and then went for reducing the thigh and arm fat. After that i wanted to go in for a general weight reduction program but i dont know why the clinic was not responding to me. After having given so much business to the company, i expect them to treat their loyal customers better. I could have approached other slimming centres in my area or joined a gym for that matter but the very reason that i wanted to re-join them was because i and my family had experienced good results from them. But the Prettislim customer care people are not responding to me when i wanted to register for a weight loss program and instaead they are asking me to register for body shaping or meet their counsellor to understand what program i should go for. i fail to understand whats the differfenc between weight loss and body shaping program. This is a bad service and i would like to put it up to their management so that they respond to me. Also being a repeat customer i should also be entitled to priveleges / discounts when i am going for the 4th time for their program.I am facing this issue since the last 3 months and i hope the management takes a note of this and take action immediately and clarify.
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Aug 14, 2020
Complaint marked as Resolved 
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Response to your Prettislim consumer complaint –

First, I would like to mention that I was also a customer of
Pretti slim for 1 year. No doubt that they offer excellent body shaping and
slimming services. I had the same issue and contacted them regarding the same.
The answer they gave me was, “We guarantee about body slimming and body
shaping, but we do not guarantee you anything about weight loss.” You may lose
weight or you may not. But yes, Prettislim treatments work very well. Happy to
see that I am not the only person who have achieved great results from
Prettislim.
Hi all. I want to share my experience at Prettislim clinic for the U lipo treatment. I was always thin till my pregnancy. i gained lot of fat during my pregnancy and become out of shape. I tried self dieting and walks, but could not continue for long. So i signed up for U lipo treatment a Prettislim Bandra for Tummy, Hips & Arms. I got excellent results in Tummy and Hips in 2-3 months time. Dr somaiyya was very good in her work. Also my dietitian darshana was motivating and cooperative. She gave timely reminders and practical tips. Clinic is hygienic and the team is very helpful. Although i am not fully satisfied with arms results, i know that the arms fat is very stubborn, so it goes slowly. i have decided to take more treatment on arms, for better results. But overall i am happy with U lipo and with prettislim. It is a bit expensive but it works..
I had the same problem few years back and I asked them the same thing that time they told me, “We focus on body shaping and slimming only and weight loss is a secondary thing which we cannot guarantee you.” After all u have benfitted from the treatment. That is more importantt, The cost of treatment they offer is a bit on higher but their service is better than most of the clinics in mumbai and also professional.
I was a regular customer of Prettislim clinic for around 1 year. I went for upper back tuck treatment and after that I went for tummy tuck treatment which I found very useful for me. I am here to place a complaint about Prettislim clinic that I wanted to reduce around 15-20 kgs. They refused to give me any comments on it. Now, they are not even responding to me; even after being a loyal customer for over a year. It is very sad that for the last few days I have been calling their customer care but no one has resolved my query. They keep telling me to enrol for their body slimming services, but I don’t want to because I have already done it before. Can anyone from Prettislim clinic explain that? Why am I not getting proper solution?.. Peter
Find session U Lipo diet 3 days It was a very positive experience. Suffer from consticipation and suer from Resulting fatigue, Feeling of constant fullness, Lack of energy and lack of hunger last one month. With the U lipo Non veg diet I have a feeling of wellness and despite the fat that the constipation continues albeit at a lesser degree. I have no fatigue, I wake up feeling fresh in the morning, No foul taste in my mouth, hunger and general feeling of wellness.
I came to Prettislim with mixed feelings .Aiming to lose 10 kg weight and 6 inches on tummy, I was doubtful shelter the targets was achievable .However at the end of all sessions .I am not only relieved but delighted do record that I have achieved tremendous results .Undoubtedly back up on my part to way of exercise diet and determination to do it, has helped as well .Swing up, I am more towards satisfied with the treatment, The doctors, The staff who have been just wonderful .Weight loss at rid of all session 8 kgs to 7-8 cms every session Great.
Hi this is Derick.I have taken 2 areas and it has made a lot of difference compared to my weight and size and I am very happy and excited to see myself and feel light also, I have lost 9 kg and 46 cm overall, the physician also has been a great help as for taking care of the diet .I eat and kept in touch to see what I eat and drink .It was a very beautiful experience .Altogether being at Prettislim .I wish many more people join here it will really help them lose and today lots of people compliments me .I feel on the top of the world.
Every Session i have been losing. It was a lovely experience . I started losing weight and inches . However due to my erratic Schedules i couldn't be regular. But i hope with the help of my dietician i can lose more even on my maintenance.
Service given nice by team and special thanks Dr Sumaiya khan as she worked on my thigh region nicely as I come for that, as I am going for Marathon. Due to treatment I can run nicely and Dr Sumaiya khan, She knows anatomy and science very nice and by her intelligent and excellent knowledge. I got good shape in thighs so very happy with that .Dr Namrata also cooperate for my arranging session .Thanks to all .Have a wonderful day and cheerful day Always Team Rocks.
I have got excellent support from doctors and dietician I have inculcated great lifestyle changes I have Developed healthier food habits. Thanks for all the help/support & guidance. I have lost 3kgs and almost 33 cms at Prettislim.
Good therapist & nutritionist. Feel good factor, achieved whatever goal i had set for 8 sessions. Keep up the good work. Weight loss- 5.5 kg Cm loss 51cms.
I visited Prettislim Clinic for my weight loss as I was facing back pain problems from quite time. I completed 3 sessions & lost 10 kg. Prettislim Clinic proved to be one of the best slimming centre, it helped me to transform myself & make me fit and healthy again.
Prettislim is best slimming centre till now I have came across it provides really good and different treatment and it is really effective it actually help to get rid off the extra fat from body. I personally have great experienced in it. Prettislim helped me to lose my almost 25 kgs of weight. I am very thankfull of Prettislim.
I was facing health problems because of my extra gained weight, as a working lady I was facing problems during daily travelling. One of my colleague in my office suggested me about Prettislim Clinic. I decided to give a try & visited the clinic. I completed 4 sessions & lost 10 kg. I am very much happy to be fit & healthy as before.
It was good experience with Prettislim. They have really very qualified doctors which understand problem and treat us. I almost lose about 20 kgs after taking treatment with them. Thanks to Prettislim.
Thank You Prettislim Clinic for helping me out to loose my extra gained weight, feeling better to be fit & healthy. It was a great experience visiting Prettislim Clinic.
Thank You Prettislim Clinic for your lots of supports during my weight loss treatment, because of which I could loose my extra gained weight. It helped me to be fit & healthy as before.
Visiting Prettislim Clinic was a great experience, it is one of the best slimming centre in Mumbai. Thank you to all the doctors and staff for our support, it helped me to loose weight and happy to see myself fit and fine as before.
I would like to mention that I was also a customer of
Prettislim for 1 year. No doubt that they offer excellent body shaping &
slimming services. I had the same issue and contacted them regarding the same.
The answer they gave me was, “We guarantee about body slimming and body
shaping, but we do not guarantee you anything about weight loss.” But any ways no clinic will assure you weight loss, it only depends on person to person. But yes, Prettislim's treatments work very well. Happy to
see that I am not the only person who have achieved great results from
Prettislim.
I had a really good experience with Prettislim. They have very qualified doctors which understand our problem and treat us. I almost lost about 20cm after taking their treatment. Thanks a lot Prettislim.

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