Printvilla.in — mobile cover not received - money deducted from account

I have ordered "xiaomi redmi 3s" back cover on 21st april 2018.
But i didn't receive any confirmation mail or shipping relates mail or sms.
It's more than 25 days today. Not received order

Transaction details

Transaction date:21/04/18
Transaction type:drtransaction
Amount:inr 194.00
Transaction description:pgdr/retailcca/[protected]:13:03/swt

Mobile no: +91 [protected]
Email: [protected]@gmail.com
Printvilla username: khedekaromi24