Private Bus — booked berth not available from boarding point - need to be standing for 100 kms

Website:

PSR Tours and Travels

I have booked 2 berths in psr tours and travels from toranagallu to chennai. When i boarded at toranagallu someone else was sleeping in my booked berth. I asked the bus person why it is like this. The answer they give us that this bus is a pick up bus in which we have to adjust with the available space till it reaches bellari which is about 100kms away from my boarding point. Their rude answer was this is how they operate and i have to adjust. When i paid for from my boarding point who is he to decide and ask me for adjustment? Somebody please take some serious actions against these kind of irresponsible travel operators to protect the comfort of normal people.

My travel date is[protected]. From toranagallu to chennai.

Thank you.

Regards,
Venkatesan
[protected]