Private Bus — misbehaviour and not agreed to go to the specific route

Address:

Durgapur, Bardhaman, West Bengal

I am a bank employee and i am posted at gopalmath durgapur. I take durgapur barakar bus from the stop named garage and travel upto gopalmath on daily basis. But this is their daily drama that they won't stop at gopalmath if only one passenger is in bus who will get off the bus at gopalmath. Today the bus driver behaved with me very arrogantly. He told me to get off at next stop of gopalmath which is far to walk back. I informed them that i have office and i can't be late. They told me not to get on that particular bus (Bus no-wb 37b 3065) because he may or may not go gopalmath daily. This is their choice. I told them that gopalmath is a stoppage in their route. I am not asking any favour. Yet they yelled at me and told me not to get on their bus. If they behave with passenger who take buses for going to office and if they deny to drop them at their stoppage why are the bus services even exist?