Private Bus — Nila travels Pondicherry to Bangalore 2345PM departure at Vellore

Address:	641012
Website:	www.nilatravels.in

I have booked this bus for leaving from Vellore to Hosur. Since they mentioned that departure is at 23:45, I have reached venue at 23:30. There is no office for them at Vellore and it was mentioned by them as boarding at Vellore Bypass road, that's it. I was standing in the Bypass road in the midnight for a while and when called the driver, he says he just crossed Pondicherry. When I called their office([protected]) and enquired about this, he says the bus will normally come around 2 am only but will be mentioned that departure will be 11:45pm. By 1am, I am calling the driver, he says it will take another 11/2 hour. When I asked why don't you people mention the correct time properly for the people, he raises his voice and again telling to talk to the office only. Now, the office number had no response. I have literally made to suffer by this Nila travels for hours together and I was already roaming for the past two days without proper sleep. Please take necessary action on this type of worst indiscipline maintained buses. I want mainly the solution not the compensation because tomorrow again in my place one more person will struggle.