Private Bus — No ac in ac bus, overloading bus with extra passenger,and not giving my seat which I booked

Address:	Raipur, Chhattisgarh, 492001
Website:	mahendrabus.in

I booked a sleeper seat in bus from Raipur to Jagdalpur, I was shocked to see that they were adjusting 3-4 persons in 2 seats and then after 1hr they stopped Ac, people were drenched in swet and conductor were saying ac is not working. How will ac stop working in new bus in which the plastic cover is not even unwrapped. And even after requesting for ac he was not switching on the ac he was only blowing air, we want justice