| Address: | Bangalore, Karnataka, 411030 | | Website: | www.vrlgroup.in |
Horrible experiences o[censored]nreliable vehicles and poor customer care by m/s vijayanand travels at the cost of heavy fares. While travelling in ac sleeper bus ka-25 d-4787 in the night of 6th june 2017 from bangalore to pune, broke down on nh-4 at around 06:45 hours in the morning of 7th june 2017 after passing the toll booth at taswade between karad and satara due to oil leak from engine. Till 08:45 hours in the morning, no proper support provided by the company in spite of many calls made to their customer care offices. Ultimately we were compelled to travel by own arrangements and expenses to pune. This is second experience with the same travel agency showing its unreliable vehicles and very poor customer care services during past few years. One must be very careful in travelling in such vehicles of this agency.
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