[Resolved]  Probus Insurance Broker Ltd — Fraud in name of overdraft for selling insurance

Address: Hyderabad, Andhra Pradesh

I received a call from delhi for overdraft facility against insurance, they offer me 2 insurance from bajaj and another from religare. As per the process explained to me i have to opt for a insurance so i opt for bajaj and submit my documents with cheque amount of rs 65k for insurance from bajaj. After which i will got call from icici about the approval of my overdraft of rs 11.25lac and on confirmation they process my cheque of rs 65k and i received by life policy from bajaj with in 20- 25 days. Then after my story begin after receiving of my policy doc when i call to executive (Akansha sharma) to update her about the receivable of my policy doc she confirm me by max 20 days i will receive my overdraft kit. After which i got call from icici finance dept abt the confirmation of my overdraft facility and they confirmed me that my kit is getting print in mumbai and from there they will dispatch the same

Now its being 4 month still i am waiting for my kits but strange thing is still they are contacting me and update me the status.

I not getting whether this is a fraud or genuine delay in process. Now latest update i got that my kit will get dispatched by this week and by max 7 - 8 working days i will receive the same
My details
Name : mrinal sen gupta
Ph : [protected]
Agent details : akansha, sonia, divya, priya, neha, nidhi, ritu
Agent nos: [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], +[protected], [protected], [protected], [protected]
Agent address: 2162/25 guru arjun nagar opp ranjit nagar metro pillar no229
Delhi 110008
Insurance agent : probus insurance broker ltd
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Aug 22, 2016
Complaint marked as Resolved 
Probus Insurance Broker customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2016
Probus Insurance Broker Customer Care's response
we have revamped our customer servicing and would love to hear from you .. please connect with us on
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1 Comment

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I received a call from delhi for HDFC Super Income Plan. They claimed that they are employees of HDFC Life, but later understood when I received the policy that they were from Probus Insurance Broker Limited.

I had take Rs. 100000 policy (payment to be made for 8 years)) on 20th May 2016, and been promised following things during taking the policy:

a) Pension - INR 3500 every month from August 2016 till 16years.
b) 40% discount on the policy amount for all 8 years (because of disability clause).
That means he will have to pay only INR 60000 (for 8 years).
c) Revisionary Bonus of INR 30000 for all 16 years.
d) All medical bills and medical claims of all 4 family members attached to this policy.
e) Money back on INR 112500 (from 8th year to 16th year - every year)

I have received only Welcome letter, which does not have any of the above benefits mentioned in it.

Probus Insurance Broker Limited people kept on promising me dates till 4 months saying you will receive all benefits in next 15 days. But that date dint arrive. And finally I came to know that they were fraud people and say anything to lure the customer to take policy.

We invest in HDFC Life company thinking reputed companies dont cheat their customers. But HDFC Life is not taking any responsibility of their brokers. And even not ready to refund a single amount. Inspite of knowing their brokers talk all fake benefits to customers they continue to keep them and cheat all customers.

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    Probus Insurance Broker Phone
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    Probus Insurance Broker Address
    7A, 7th Floor, Gopala Tower, Rajendra Palace, New Delhi, Delhi, India - 110008
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