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Probus Insurance Broker Complaints & Reviews

1.8
Updated: Oct 6, 2020
Complaints 23
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8
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15
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Probus Insurance Broker reviews & complaints page 2

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S
Savitribrajkishore
from Nagpur, Maharashtra
Apr 4, 2014
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Address: Vadodara, Gujarat

Hdfclife policy no 15879780 & 16039485
Wrong maturity-11yrs i place of 5 yrs
Free mediclaimpolicy policy of 6 lacs for family up to policy period & brokerage 10% of premium not given as promised
Policy collected immediately through local man hence we now donot have anything with us
Persons contacted avinash rathod mob.[protected] & rahul sharma[protected]/mob[protected]
We approached hdfdlife but no help except name of broker.
I am of 73 yrs we can not service these policies for such long time
Pl get my premium back with int
Sep 6, 2016
Complaint marked as Resolved 
Verified Support
Jul 22, 2016
Probus Insurance Broker Customer Care's response
we have revamped our customer servicing and would love to hear from you .. please connect with us on
[protected]
HDFCLIFE policy no 15879780 & 16039485
Wrong maturity-11yrs I place of 5 yrs
Free mediclaimpolicy policy of 6 lacs for family up to policy period & brokerage 10% of premium not given as promised
Policy collected immediately through local man hence we now donot have anything with us
Persons contacted Avinash Rathod mob.[protected] & Rahul Sharma[protected]/mob[protected]
We approached HDFDLife But no help except name of broker.
I am of 73 yrs we can not service these policies for such long time
Pl get my premium back with int
HDFCLIFE policy no 15879780 & 16039485
Wrong maturity-11yrs I place of 5 yrs
Free mediclaimpolicy policy of 6 lacs for family up to policy period & brokerage 10% of premium not given as promised
Policy collected immediately through local man hence we now donot have anything with us
Persons contacted Avinash Rathod mob.[protected] & Rahul Sharma[protected]/mob[protected]
We approached HDFDLife But no help except name of broker.
I am of 73 yrs we can not service these policies for such long time
Pl get my premium back with int
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    yogeshalkari
    from Pune, Maharashtra
    Jan 24, 2013
    Resolved
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    Please beware of calls of those who are introducing himself as manager of reliance life insurance company and asking for lapsed premium.
    Actually they are the employee of probus insurance broker ltd (License no. Db 106/03) having office at delhi, they introduce himself as reliance life insurance employee, and offer to give the bonus of certain amount but condition is, you have to buy new policy then they will issue the bonus of rs. 20k or 45k.

    Surprisingly they have all personal details which ideally we give to insurance company while filling the proposal form. I don’t understand how they have got all my confidential details which i have provided to reliance life insurance company at the time of purchasing the insurance policy. Might companies are selling the confidential customers details to their brokers. This is only the option where probus have all my details.
    After becoming the victim, i approached to reliance life insurance company explain/complain but as i am an small individual they didn’t have bother about my financial loss.

    If anyone want more information please mail me at yogesh. [protected]@gmail.com.

    I hope this information will give you the actual picture of so called…, well managed… … company.
    Aug 23, 2016
    Complaint marked as Resolved 
    Verified Support
    Jul 22, 2016
    Probus Insurance Broker Customer Care's response
    we have revamped our customer servicing and would love to hear from you .. please connect with us on
    [protected]
    Jan 30, 2017
    Updated by yogeshalkari
    You can not resolved this complaint as like this. And thanks for accepting that you did miss selling and was involve in fraud. Revamping the process doesn't help you.
    You have enjoyed commission amount that you have received by selling (miss selling) reliance life insurance policy to me. You need to give me my money back.

    Reliance Life Insurance — miss selling

    Please beware of calls of those who are introducing himself as Manager of Reliance Life Insurance Company and asking for lapsed premium.
    Actually they are the employee of Probus Insurance Broker Ltd (License no. DB 106/03) having office at Delhi, They introduce himself as Reliance life insurance employee, and offer to give the bonus of certain amount but condition is, you have to buy new policy then they will issue the bonus of rs. 20k or 45k.

    Surprisingly they have all personal details which ideally we give to insurance company while filling the proposal form. I don’t understand how they have got all my confidential details which I have provided to Reliance Life Insurance Company at the time of purchasing the insurance policy. Might companies are selling the confidential customers details to their brokers. This is only the option where Probus have all my details.
    After becoming the victim, I approached to Reliance Life insurance company explain/complain but as I am an small individual they didn’t have bother about my financial loss.

    If anyone want more information please mail me at yogesh.[protected]@gmail.com.

    I hope this information will give you the actual picture of so called…, well managed… … company.
    Friends, you can mail me on yogesh.[protected]@gmail.com for more information.
    Dear All, if anyone require more information you can mail me at yogesh.[protected]@gmail.com.

    - Yogesh
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      sunil.shirude
      from Kolhapur, Maharashtra
      Jan 17, 2013
      Resolved
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      Dear sir,
      Complaint: mr. Gaurav ph. No. [protected] called me & given plan information that hdfc life sampoorn samrudhi insurance plan as
      Term: 5 years
      Investment: rs 25000/- half yearly.
      Maturity amount after 5 years is : rs. 443780/-
      50% discount on second year premium.
      Medical insurance for four family members.
      According i have sent cheque to mr. Dhanajay at pune ph. No. [protected].

      I received policy as
      Name of policy holder: sunil madhukar shirude
      Policy no. 15442445
      Client id no. 59578848
      Date of commitment: 14th sep, 2012,
      Date of issue of policy: 25th sep, 2012
      Name of plan: hdfc life sampoorn samrudhi insurance plan.
      Policy term: 12 years
      Frequency: annual
      Amount: 24250/-
      Agent details: probus insurance broker limited mumbai
      Code: 00465648
      Lincense no. Db-106/03

      The received policy is not matching as per plan given me on phone. So i have contacted to so many times to following persons.
      1. Mr. Gaurav / miss raina ph. [protected]
      2. Mr. Dananjay ph. No. [protected]
      3. Miss yashika ph. No. [protected].
      They are telling me that all terms will cover in second document & it is completed & sent for verification to government of india. They are neither sending second document nor cancelling the policy. They are making fool to me.
      Please help me to get correct policy or refund of policy.
      Aug 13, 2020
      Complaint marked as Resolved 

      Probus Insurance Broker Limited Mumbai / Life Insurance — No Person or Agent in Contact

      Not received Commission, Bonous and Medical Benifit as per commitment by Mr. Pankaj Sharma and Mr. Rajat Malik aginst our Policy Nos. 17250016 and 17395337 from HDFC Standard Lile Isnurance Co. Ltd.
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