Bajaj Electricals / Pedestal Fan — Service of damage part after just expiry of guarantee

Address:

Madhya Pradesh

I have purchased a Bajaj Padastal Fan Model Spectrum Sr. no - 006050 on 22/04/12 from your dealer M/s. Jaiswal Electronics, Singrauli, M.P., India Pin -486889. Now the motor (Main part of Product) of the fan has heated and the wheal of fan melted and displaced from his actual place, approach with dealer on 12/05/13 anyhow he accept the product and a electrician break the wheal of the fan during remove, after testing found the motor has been damaged, now he ask for Rs.1200/- for the replacement of motor and the wheel cost will be extra chargeable. Here question is the product is being manufactured for only to cover the guarantee period, why the customer will purchase to pay such cost for that a branded product for a year only. Hence,i want from the dealer or co's representative service person to make the service of the main part of the product without any charges. NOTE ; MAKE A COMPLAIN THROUGH MAIL TO CO'S CUSTOMER CARE, THEN CO'S REPRESENTATIVE CALL ME AND ASK TO GET SOME DISCOUNT FOR REPLACEMENT OF MOTOR BUT ASK HIM TI NEED REPLACE THE MOTOR WITHOUT ANY CHARGE.