Complaint ID: RNA[protected] This is to inform you that i am really fedup with the service provided by LG. On 31st July we have logged a call with LG toll free no[protected] regarding a LG 22" monitor which is not powering on and after 3 - days their technician visited our office and just took the purchase invoice and left the office without informing us the status of the screen, since then i am calling again and again on the toll free no to find out the status of the screen but the only reply i get is someone give you call or attend the call within 24 hours but all this words are just to say as nobody calls nor there any mail or any reply from them. i am really fedup of calling the toll free no as there is no point in calling them coz i never get any response from them. i even tryed calling Goa service no their phone is either busy or not answering the call. Finally the tollfree people gave me a mobile no of Goa Service center now they are saying will see if the part is come will attend the call. is this the way to treat the customer if they dont have the part they could have replaced the screen. Kindly look into the matter. Please do the needful ASAP.
Usha Harmalkar Was this information helpful? | 
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com
Regards,
LG Customer Support Team