Tata Walky & Photon Plus — inflated bill for Nov'12

Address:

South 24 Parganas, West Bengal

I received one bill for the month ending 27.11.2012 for Rs.1718.55 comprising of Rs.255.62 for walky No.65002475 & Rs.1462.93 for photon plus No.[protected]. My account No. is[protected]. The bill of photon plus was exorbitantly high since i had surrendered photon plus w.e.f. 18.11.2012 and did not use it 7 days prior to that. I lodged complaint and demanded details o[censored]sage of photon since i am sure i am being harassed simply because i have surrendered the photon. Continuous harassing mails producing nothing of value or substance followed. Finally i was sent a mail on 21.12.2012 that my outstanding against photon plus is nil. I checked the account and found outstanding continues to show there. I enquired and was told matter is being looked into. On 21.12.2012 I received one call from your office that my oustanding dues against walky is Rs.752/- I asked why? Your bill says it is only rs.255.62. I was assured the matter is being looked into and details will be sent to me. I enquired through mail and received one mail today that my outstanding continues to be Rs.1718.55. That is extremely humiliating. I am neither being provided with details o[censored]sage of photon nor being provided with correct outstanding amount. Please correct your bill and advise me the correct outstanding so that i may clear it. Enough is enough. If I do not receive any satisfactory response from you I shall resort to other legal recourse for harassing & humiliating me for the last 15 days and putting me & my family into extreme harassing situation.

debmalya mitra
[protected]
dt.22.12.2012