Projekt Perfumery India Complaints & Reviews

I am writing this after trying to reach these guys in vain for almost a month now.

I had the following issues:
1. I have ordered more than 20k worth of perfumes from them and found one bottle of terre d'hermes to be fake (Confirmed from shoppers stop and lifestyle) and had raised a replacement request.

After trying to reach out to them on their website and their defunct customer care line, the whole website...

I ordered a Versace Dylan Blue decant 25ml but when i opened the box i smell very horrible and very bad that even it can't be said a perfume at all
When i called at [protected] first the person clearly denied that that the product is fake then after a lot of messages he just started ignoring me.
I want to say just don't ever buy anything from this ### website otherwise you will regret.
I want my money back...

My name is biswanath chowdhury and i have placed an order on 27th november and i prepaid for it online. As promised the product need to be shipped within 48 hours. Today 30th november (72 hours) but got no tracking details and nothing. Moreover, i tried many ways to reach them but got no response. After many tries mohit replied yesterday to wait till today. But after that again no reply and no tracking detail....

I ordered a mont blanc femme individuel in may, and unfortunately decided to open the bottle in november. On opening the bottle, the silver setting came off, also the nozzle wouldn't work, plus it left an oily residue!
I sent the company two emails! I'm still awaiting their response. I've called them nothing less than twenty times, their customer service agents don't understand english, they don't have the basic courtesy of returning...

########### BUYERS BEWARE!!! ###############

This fake guy Mohit is cheating customers with his fake perfumes and website. People who are running this fake business should be put in JAIL for violating consumer safety, counterfeiting and smuggling. I'm making a police case and will soon serve them a legal notice.

Projekt Perfumery is selling the original perfumes only from their store and making profit by selling...

Order no[protected]

I ordered the product on 3 october 2018 and paid the amount in full. On 4th october i messaged to check the status and was told that the product is not in stock.

This was shocking since i was not informed at the time of placing the order else would not have done so (Was for a special occasion). I asked them for a refund to which they immediately agreed on chat (On 4th october 2018). Screenshot...

I have placed an order on 5 october 2018. Order id[protected]. I havnt received any updates on the order yet. No tracking details were provided. I already paid rs10000 for the order. Kindly see through it. I dont know how to contact them also.. I tried calling their customer care number but itis saying that its switched off.. Atleast if i get my refund it would be nice. The order was placed by my husband mr. Abilash.
Thank you...

I have ordered perfume on july 19, 2018 worth rs 5249 and after one month i finally came to know that it's out of stock after asking them continuously for my order. They are very non-responsive and its really frustrating to deal with them. I was told to contact mohit which i had done. I was told that refund will be done on august last week and today is october 22, still no refund from them. I have already given mohit all the necessary details...

I bought tere d hermes 200ml from their facebook sale on 27th august, 2018 and till today i haven't received the product nor get any refund after endless conversations via fb messenger, email, and non-responded phone calls. The owner keeps on saying i will resolve the issue asap but that is it.

Secondly, i bought another product from killeroud.com on 21st september for killeroud 30ml by paris corner and money was deducted...

This is with reference to my order, vide order no[protected] placed on 30th september 2018.

At the outset, i am indeed disappointed with the after sales experience. Apart from the initial order confirmation mail, i have not received any update on the date of dispatch or tentative date of delivery.

I believe as a customer, i need to be apprised of the details as to when i will receive my order. Moreover, i am...

I had ordered an azzaro chrome legend 125ml on 19th of september. I payed through debit card and everything was successful. But now it has bern around 10 days i havent received any info. About my order. They have a text messaging service on which i got a reply that the product wasnt shipped because it was out of stock while the site still shows that they have one item remaining in their stock. I am in a dillema. How long do i have to wait...

I ordered a 30ml decant of acqua do gio profumo on the 8th of september. I received an email stating that i'd get an email when the product was shipped. I waited a week and no reply. Then i used their chat support system that gave a very unconcerned response that it would be shipped. Finally after another reminder i received the order on the 26th of september. The packaging was pathetic for a high-end product (Even though it was a decant)....

I Ordered Dua Fragrance 30 ML retail bottle from Perfumery.co.in however I received a decant without any label instead of an original bottle. When I wrote an email complaining, I was told that they have fallen short of labels. I am guessing they are putting labels on decants and selling then as originals. My phone calls and emails remain unanswered. I am not worried about lost money as much as I am worried that people might buy unknown and...

Hi, i bought a product on july 31.. Its cost around 2500 rs.. For one month they are saying like it wil tommorow. After that month telling like product is not available.. Then i asked for refund they are telling to contact mohit. If i try to contact him.. Not possible response from them.. I am really fed up.. I dont know what to do..

My order id :[protected]...

I ordered 3 perfumes from perfumery.co.in (Order #[protected] on august 15, 2018. Only one perfume (La yuqawum by rasasi) out of the three were delivered to me. Today it has been one whole month since i placed the order.

Since then i have dropped multiple e-mails to both the sales team and mohit khatri himself, but i still have not received any reply. And their helpline number is always busy.

I have neither received...

Hello I am an old customer of Projekt Perfumery and Unboxed Perfumes.I placed an order for Shalimar Guerlain EDP one month back but didn't receive delivery.After a month of chasing them with incessant calls and mails, they sent me an Edt of Shalimar.
Inspire of calls, text messages Mr Khatri didn't revert or acknowledge the faulty product delivery.My product order number is:[protected].Disappointed with this experience, I urge people...

All their product are fake, once you buy their product they won't take any calls or response your complain. Avoid their fake response here in actual they wont do anything. They are such a looooser with capital 'o". I have made complain many times but their response is nil. They don't care about their money back guarantee and once you buy, forget your hard earn money for fake perfume. It is far better to buy it near stores like lifestyle or...

My complain is not resolved till date as it is been a month, these guys are running a cheater shop and behaviour is pathetic. never ever buy from them.
they just close the complains without solving it in actual. feels like swearing at them...Hell NO to (https://perfumery.co.in/ ) i'll make sure ppl do read my blogs and spread this matter to next level. no one is gonna buy you guys ever!!!...

I have ordered D&G Intenso 125ml from perfumery.co.in by paying 5k.
my order number is #[protected] placed on July 4, 2018 5:07:50 IST
They sent me diluted version of the product and now they are not responding to return the product and taking my calls.

Pls. don't buy anything from them, after getting the money they evaporate like their fake perfumes....

I ordered armaf cdnim for armaf.in and it came in a box from perfumery. To my surprise when i checked the website it was no wheeee mentioned it was a site run my ppi but only everything about armaf. I was going through your website and i got to know this yesterday that you run it. Please give some knowledge about this issue. Do you run the site or armaf does? If yes, why isn’t it mentioned and if no, why did the parcel come from you?...