Projekt Perfumery India Complaints & Reviews

First I got an email that the product has been shipped and I got the tracking number and the next day it showed that the product is yet to be shipped and then they stopped answering my messages and when you send a message on whatsapp there's a worthless good for nothing auto bot replying to your texts.

I had put the order ORDER #PPI-SX[protected]XX on 18th May with full payment done. Product not received and no response to mails to [protected]@perfumery.co.in. Mails are bouncing

I have ordered 2 davidoff edt 75 ml for men. It was in clearance and I was charged 1398.60 for 2 pieces. But when I opened the package, there was only 1 piece. I have lodged a complain in WA and also in email. But there was no response. WA is totally automated, so you can't chat. You can call. I think I should go to the cosumers forum.

My order number is #PPI-SX[protected]XX . It's been two weeks since order . There is no follow up update on order . Neither they are replying on whatsapp. Please address this

I orders two perfumes from this site on 15th march. They only delivered one of them i tried to mail them and contact the customer support they said the partial delivery will ship in a week or so. Its been almost 2 months now they haven’t shipped it yet. Last update was on 2nd may they created a new order for the item they were not able to deliver its been 8-10 days they haven’t shipped that one and they’re has been no reply from them they’re not responding on instagram not responding on whatsapp no replies of emails. Im tired of being harassed by them. ORDER #PPI-SX[protected]XX This is the new order id they created for the partial delivery. And this is the original order id ORDER #PPI-SX[protected]XX

I ordered three pieces on April 9th and my order is still not shipped. Since it was an international shipping I thought it would be ok to give them some time. Last week I contacted them and they indicated that it would be shipped in the same week. And now they don’t even answer my mails. I am really frustrated. This is fraud.
I’m attaching my order details can you contact the company ?

I ordered three pieces on April 9th and my order is still not shipped. Since it was an international shipping I thought it would be ok to give them some time. Last week I contacted them and they indicated that it would be shipped in the same week. And now they don’t even answer my mails. I am really frustrated. This is fraud.

My order ID is this PPI-SX[protected]XX
Can you inform me about this order's status
I have placed this order on 25 March still i have no clue about it

My order ID is this PPI-SX[protected]XX
Can you inform me about this order's status
I have placed this order on 25 March still no clue where it is

Fake perfume sent - return and refund initiated - reverse pick up done - refund processed - money not received. Promises made. Now responses have stopped from them.

I had placed 2 orders almost 2 months back, the order ids being PPI-SX[protected]XX and PPI-SX[protected]XX . I tried reaching their customer service through whatsapp, email several times.Sometimes they reply saying shipping in a few days and then they disappear and other times there is no response at all.The credibility of this company is really doubtful.Customer service is very poor.

I ordered a perfume on December 21, 2022, with the order ID #PPI-SX[protected]XX. However, even after three weeks, I had not received the product. I tried to follow up with the perfumery customer support, but they were unresponsive. Eventually, I cancelled the order on January 21, 2023, .
I received a cancellation confirmation email from the team, and they said that the money would be refunded within four to five business days. However, I have not received a refund to date, despite following up with them via email and WhatsApp. The team have not responded validly to any of my messages.

I have placed an order on 14th Feb 2023, they delivered one fragrance and changed the order status to Fulfilled.
There were 3 other designer fragrances which are not delivered and now there is no response on any channel - Whatsapp, Instagram, Email.

I am still waiting for an update on the delivery of pending items.

If they don't respond, all I can do is to visit their store in Ahmedabad and get the delivery or the refund.

Order # 76536

I ordered products worth 6000Rs from this site on 2nd March they claimed on site that products will be shipped within 24 to 48 hrs, I waited for 1week but didn't recieved anything on enquiry with bluedart I came to know that project perfumery has kept my order on hold for unknown reason, they neither respond to my mail nor does their phone is working, I demand for refund and advice other customers not to trust this site
My product no:#PPI-SX[protected]XX

I purchased some items from their website on the 9th February and paid online through UPI payment gateway. they gave me an offer that the items would be shipped within 24 hours and will reach in a week. they sent me a tracking link the next day but to this day the tracking has not been activated. on calling bluedart, the shipping company, they said there is a probloem and i should confirm with the seller. i have been trying to reach the company but nobody answers any phone calls, and the i8 got a rerply to the email but very vague. they reply on the whatsapp, everyday saying it will be shipped tomorrow but nothing happens.
my order id is :PPI-SX[protected]XX
please look into the matter

Absolutely fraudulent. Dint receive my perfume or money. On reaching out multiple times, they have just switched off their phones. Haven't received any response via mail either. How do I official lodge a complaint against these scamsters?

Absolutely fraudulent company. Haven't received the Perfume or refund. On reaching out multiple times, they have just switched off their phones. Haven't received any response to my mails either. How do I official lodge a complaint on this scam company ?

I have returned my 3 black cardamom perfumes to them and that has been recieved by them as confirmed by Mr.Gaurav from their team.
But now they are not refunding my money back and also not responding. Now this is getting serious and I am feeling helpless.

I had placed order for a perfume on 15 Jan 2023, today is 4th Feb but still not got the order. My order number is "#PPI-SX[protected]XX".

I have been a regular buyer at this website. But recent experience and the professional conduct of the company/promoters has left a bad impression and forced to seek intervention.

I placed an order for 3 perfumes on 29th Nov 2022.
Order #PPI-SX[protected]XX. After placing the order within a couple of days I got Bluedart tracking, but no shipment happened. On inquiry I was told it takes 10 Business days. I did inquiry via the whatsApp customer support - it take multiple tries to get a response on this whatsApp account.

Around Dec 10th I re-checked and I was told shipment will happen soon. I kept following-up in Dec, Jan. The whatsApp customer service does not work anymore. It stopped working on its own.

I wrote to company owner (Mohit) and got auto response which directs to the same whatsApp number for service, support - that apparently is not working. Really ! seems no one knows what's happening within the company.

On 24th Jan I was given a Bluedart tracking number [protected] - and what's hilarious this tracking says shipment returned to the seller on 31st Jan ! So it seems they wanted to buy time (??)

I have tried reaching them up-teem number of times via various channels, but it just does not work .

I sincerely seek the refund of the amount and will caution everyone regarding this company.