Projekt Perfumery India Complaints & Reviews

I have made many purchases from the website but last 2 of my orders are now pending and there’s no update on when it will be shipped. I placed the orders on 11th and 14th January respectively and immediate following which they sent a “pickup awaited” message from blue dart with no update till date. It’s been over 2 weeks but I tried contacting them through whatsapp, email, instagram and personal DMs to both Mohit and the customer...

I placed order of 3 perfumes to Projekt Perfumery India on 24th November 2022.
Order Number: #PPI-SX[protected]XX
Amount: 9862.13/- INR

Today it's 24th January but their are no whereabouts of my order. They don't reply and address my issue when I contact them on their whatsapp business account, their Facebook page and on e-mails. In addition to that they had sent me one perfume out of three but it was a complete...

I placed an order for two perfumes on perfumery.co.in on

Order id : #PPI-SX[protected]XX, #PPI-SX[protected]XX

Till date the orders are not shipped and there is no communication from the seller regarding the delay in shipping. I have requested over email to cancel the order and initiate refund but there is no response from the seller.

i have tried to contact them mulitple times on the whatsapp...

Purchased when your soul gets high by emir#PPI-SX[protected]XX since then i am not able to get any details about my order like delivery status order tracking no. Etc....

I received a defective product from this company in September. While it was delivered in about a week of placing the order, trying to get it returned has been a headache to say the least. I raised a return request on their website and didn't hear anything. I then emailed them at [protected]@perfumery.co.in. I got a (seemingly automated) response that said wait for 24 hours. I followed up after 72 hours, didn't hear anything except for the tracking...

I have already submitted a complaint on 15th Sept and till now (23 Sept) I have got no reply from them regarding the refund of my order #PCON2238PPI which I ordered from their other website Paris Corner and which I returned 3 weeks back.
They are really scam artists. I also still havent received my order #PPI-SX[protected]XX from Projekt Perfumery which I ordered 3-4 months ago. No reply from them on anything....

Purchased a product on 25th August 2022. Till 20th September 2022 I still have not received the product.

When I wrote to the customer care, I kept receiving the same pre-written mail back. The mail said the following :

"Hello Thank you for Writing to Perfumery. Your Order ID - ###. We shall review your request and revert you within 24 Hours. Your Partner in Olfactive Mission, #Perfumery".

But...

I ordered Chanel Coco Mademoiselle tester from their other website Paris Corner (order: #PCON2238PPI) for rs 3499. When I received the order not only was it fake, it also burned my skin so I returned it back. I thought immediately after they receive the returned order they would refund me but no. Its been more than 2 weeks since the returned order reached them but still no email about any refund. I have emailed [protected]@pariscorner.onlinebr...

On the 31.07.2022, through the respective website (https://projektalternative.com/) I placed an order for 3 perfumes, registered with the number ORDER #PROALT[protected], and until today (09.09. 2022) I did not receive the order, nor any tracking link.

For almost two months I submitted several complaints via email and the respective website, however I did not get any response.

Do you think you could help me?br...

I ordered a perfume from Paris Corner (Order #PCON1990PPI) - a website maintained by this company on 9th July. Till now - I am getting emails with false promises of delivery in a standard template in which they simply change the dates every week. It is clear delay tactic. They are unable to procure the perfume so they are just delaying. I have also asked for refund and since then there has been a complete silence from their end. The owner...

Product not delivered...

Ordered 3 products, received 1 product witi
hin 4 days. But did not receive the other 2. All they kept on saying is that procurement of the products take 7 days but It has been 21 days. Initially they responded to enquiries but now they do not....

Order #PPI-SX[protected]XX.

Got perfume of Porsche Tester pack in broken bottle condition.

Also from packing of bottle it does not seem to be Original.

No authenticity certificate or any other document provided to confirm it’s Originality.

The customer care is not available also robotic and general reply is provided on chat link for our concern.

Would be satisfied,...

I have Ordered many Perfumes from their official website. It has been more than a week they haven't shipped my products. Initially they have sent a bluedart tracking number just it expired after a week.

I mailed them many times regarding my issue and pinged them on Instagram but I get no response what so ever.

I am not sure how to proceed on this matter....

I have placed an order before 10 days still i didn't receive any tracking information looks like it is a fraud company everyone is posting commands . please give my order or refund my amount that is much needed for me
Order id: #PPI-SX[protected]XX...

I have ordered a perfume from the company by their website and paid 2499 by upi. I have not recieved any details on status of shipping, tracking details and the perfume has not come to me. No response on email. Telephone number on the website is not valid....

I'm a big fan of projectperfumery products, but their customer care is the worst in recent days.

I placed an order #PPISX[protected]XX, which has been booked for shipping through bluedart but hasn't been shipped yet. I have been contacting them repeatedly through email but no response from the team.
I hope this gets resolved soon and they ships the product as soon as possible....

Hi I'm Priyanka saboo from Jaipur
I got my parcel but all the perfume bottles were leaking
Kindly refund my money or exchange them.

I haven't received any mail or call from your side.

Is this the way you treat your customers.
[protected]@gmail.com...

Hi have placed an order #PPI-SX[protected]XX (2 products). Received 1, but there is no reply from anyone at the company side when I shall receive the 2nd order
The order fulfilment status has been changed to fulfilled / initially it was showing partial but I haven't received the product....

I had ordered Splendor perfume and my cash had already gone. But so far I have not received a message. Payment details attached herewith.
Projekt Perfumery India
https://cdn.razorpay.com/static/assets/email/check-success-green.png
₹2, 579.00
Paid Successfully
Payment Idpay_Jae9vkB2cj79ux
MethodCard XXXX-XXXX-XXXX-8414
Paid On28th May, 2022
Email [protected]@gmail.com
Mobile Number...