[Resolved] Provogue — Faulty product delivered Order #[protected]. Legal action to be initiated. | |||
What a pathetic customer service & height of making customer fool...? I had placed an Order #[protected] on 4th June 2015. After many follow-ups I received the order yesterday. But the watch delivered is faulty (pics below). The time stags for 5 o’clock, 6 o’clock, 7 o’clock, 8 o’clock has been embossed inversely. I have tried calling the customer care from the initial time of placing the order to check the status of delivery & even since today morning but NOT A SINGLE CALL HAS BEEN ANSWERED till date. Feel ashamed of yourselves. I am writing with this last hope that a curtsy call is made from Provogue. I would be forced to go legal if I do not receive any response with 24-48 hrs. Was this information helpful? | |||
Complaint marked as Resolved
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What a pathetic customer service & height of making customer fool...? I had placed an Order #[protected] on 4th June 2015. After many follow-ups I received the order yesterday. But the watch delivered is faulty (pics below). The time stags for 5 o’clock, 6 o’clock, 7 o’clock, 8 o’clock has been embossed inversely. I have tried calling the customer care from the initial time of placing the order to check the status of delivery & even since today morning but NOT A SINGLE CALL HAS BEEN ANSWERED till date. Feel ashamed of yourselves. I am writing with this last hope that a curtsy call is made from Provogue. I would be forced to go legal if I do not receive any response with 24-48 hrs.
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