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Provogue India Complaints & Reviews

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Updated: Apr 19, 2025
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So far, so good. Provogue India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Provogue India will keep up the work and continue to help more customers with their concerns even better 🤝
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Provogue India reviews & complaints page 2

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PRASAD DHAKE
from Shahapur, Maharashtra
Aug 12, 2023
Dec 1, 2023
This thread was updated on Dec 1, 2023
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I have purchased new Provogue bag through Flipkart, The bag has 1 year warranty.

Within normal use, its stiches /threads and joints are torned and breaked.
I think this bag is faulty or any defects.

It has been in warranty since I purchased on 16Sept 2022 so I need replacement or refund for it.

But whenever I try to contact customer care their number is out of service.
Pls Support ASAP.
My contact number [protected]
+4 photos
Provogue India customer support has been notified about the posted complaint.
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Is this been addressed by Provogue as I am facing same issue with my bag to claim warranty and there is no such platform to claim..their site is also under maintenance..

Bag Quality not good torn within 1yr - Comment #4131643 - Image #0
Bag Quality not good torn within 1yr - Comment #4131643 - Image #1
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    M
    Md.Vali
    from Allahabad, Uttar Pradesh
    Aug 9, 2023
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    Address: 329,banka jalalpur road , CHAPAHI Bagh, Mauaima ,prayagraj

    I purchased a provogue bag on July 2023 and it's stiching was very poor quality
    Product is covered in warranty of one year
    So I humble request to you that please exchange this bag from new
    Provogue India customer support has been notified about the posted complaint.
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      J
      Jithin p johny
      from Ernakulam, Kerala
      Jul 4, 2023
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      Address: AGILE ENTERPRISES, 2ND & 3RD FLOOR, SAHIBABAD INDUSTRIAL AREA , GHAZIABAD, GHAZIABAD - 201010 GST: 09ABAFA9738Q1ZO

      I have ordered a PROVOGUE SYDNEY Backpack from Flipkart on 1 June 2023 and received it on 7 June, 2023. The product i got has 1 year warranty on it and it has got torn. on some sides by just 4-5 days of daily usage. I want a replacement of it as soon as possible.

      I have also shared some pics for convenience.
      +2 photos
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        R
        RN_Sharma
        Jul 1, 2023
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        Address: 105/106, Provogue House, 1st Floor, Off New Link Rd, Andheri (W), Mumbai-400 053, India

        Team,

        I have purchased new Provogue school bag through Flipkart, As per website the bag has 1 year warranty. ( Attached Copy of Bill)

        Recently my child started using it and within 10 days of normal use, its stiches /threads are coming out of the school bag.

        Looks like this bag has manufacturing defect. I need replacement or refund for it .

        I tried reaching customer support numbers of Flipkart they have redirected me to Provogue brand support . I have reached out to Provogue customer care numbers[protected] & Email id ([protected]@provogue.com) but NO Luck, NO response.

        I am looking forward for your support on it.

        Thanking You,
        Raghunandan Sharma
        +91-[protected]
        +3 photos
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          S
          Sanjogdh123
          Jun 21, 2023
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          Address: 105/106, Provogue House, 1st Floor, Off New Link Rd, Andheri (W), Mumbai-400 053, India

          Hi,

          I have purchased a set of 3 trolley bags from Flipkart. There was a issue with the lock even after putting up the same code it is not working and zipp runner got broken and it is of no use.

          I tried reaching Flipkart many times but they were unable to help me with communication with Provogue.

          I request you to please help me with the same and get this resolved asap.
          +1 photos
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            P
            Prince 2023
            Jun 5, 2023
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            Address: Akbarpur

            I bought a bag from flipkart now bag is stretched in the one month i have already mailed to the company but there respone is unreadable form, i have sent bills and other details
            Provogue India customer support has been notified about the posted complaint.
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              @
              @jayeshchudnaik
              from Kalyan, Maharashtra
              Jun 4, 2023
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              I have purchased provogue men solid black debys but it got torn and have lines within 1 hour o[censored]se please solve the issue
              +1 photos
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                R
                Ramyasree Laly
                Apr 17, 2023
                Jun 21, 2023
                This thread was updated on Jun 21, 2023
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                I had tried to reach provogue via Flipkart, emails, calls. None of their details are correct. The trolley combo that I purchased has an issue with its lock. It's not working and no response from Flipkart or provogue or seller for the same.
                Provogue India customer support has been notified about the posted complaint.
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                Same issue with me. They are the fraud selling duplicate products . Pls share the no. I[censored] have got from anywhere.
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                  E
                  Er. Mahendra Saini
                  from Delhi, Delhi
                  Apr 7, 2023
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                  Address: ISI 17 RIICCO Institutional Area regional college for Education Research & Technology, Sitapura ,Jaipur

                  I have purchased a PROVOGUE analog wrist watch on date 19 February 2023 via flipkart and delivered on 22 Feb. 2023 it is not working properly, not running and shows wrong time. it is in 1 year warranty.i want to resolve this issue as soon as possible. i have made complain to flipkart ON 24 March 2023 but they have not responded properly.
                  order id: OD[protected]
                  Product cost:366 Rupees.
                  +1 photos
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                    K
                    KNitin@1234
                    from Bareilly, Uttar Pradesh
                    Mar 17, 2023
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                    Address: BDA HOSTEL MJPRU Raza Marbal street Near Bajrang Dhaba Bareilly Uttar Pradesh 243006
                    Website: Provogue India

                    My bag ripped from upper side of the bag even on my first travel.
                    +1 photos
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                      B
                      Bannu.charan
                      Mar 10, 2023
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                      My bag stitches are damaged. I have purchased in Flipkart. I have purchased this bag last 6 months back only
                      +1 photos
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                        Bannu.charan
                        Mar 10, 2023
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                        My bag stitches are damaged. I have purchased the bag in Flipkart. It's just 6 months completed.
                        +1 photos
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                          N
                          Naman097
                          Feb 25, 2023
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                          Address: 213/A Krishna gali no 2 maujpur, Delhi, Delhi

                          Pasting issue, sole in not paste properly because they come out
                          +1 photos
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                            S
                            SteffyT
                            Feb 13, 2023
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                            Hi, The trolley bag which i recently purchased from Flipkart is been locked. Inspite of putting the same passcode it doesn't unlock.
                            Provogue India customer support has been notified about the posted complaint.
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                              S
                              Sp.sharmapankaj
                              Jan 9, 2023
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                              Dear Sir/Madam,
                              20th Dec 2022 I had bought a bag of Provogue brand through Flipkart but unfortunately after 10 or 12 days bag zip jammed, very tight movement observed so need of repair it or replace because this product comes with 1 year warranty, hope Provogue team sort this problem as soon as possible because I don't want this is 1st and last product of myself of Provogue brand.
                              Thanks & Regards
                              Pankaj Sharma
                              Provogue India customer support has been notified about the posted complaint.
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                                R
                                Rohan Pradhan
                                Dec 7, 2022
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                                Address: At/po-phatkamal, via-utkela,teh-kesinga
                                Website: Myntra

                                I have brought this bag but after 4 days o[censored]se it is torn. I want to replace the product as it has 6 months warranty.
                                Provogue India customer support has been notified about the posted complaint.
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                                  R
                                  Rohbit
                                  from New Delhi, Delhi
                                  Dec 1, 2022
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                                  Address: At-betwanbazar barisangat munger pin no-811201

                                  Rohit kumar mob no. -[protected]
                                  +1 photos
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                                    S
                                    singhalashish
                                    Nov 19, 2022
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                                    Hi
                                    I had purchased two pairs of jeans through Flipkart, in July this year.
                                    After first wash the length of both the pairs have shrunk and are no longer wearable.
                                    Any solution?
                                    Thankyou
                                    Ashish Singhal
                                    [protected]
                                    Kolkata
                                    Provogue India customer support has been notified about the posted complaint.
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                                      R
                                      Ramyasree G
                                      from New Delhi, Delhi
                                      Nov 3, 2022
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                                      Address: 105/106, Provogue House, 1st Floor, Off New Link Rd, Andheri (W), Mumbai-400 053

                                      Set of 3 trolley combo that I ordered from Flipkart is having issue with lock. The lock was set to a number, jumbled, then tried to open with the same correct number, it didn't work, my belongings were inside the trolley. Flipkart support has provided phone numbers and email address, none of them are reachable.
                                      Provogue India customer support has been notified about the posted complaint.
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                                        H
                                        Hafsah
                                        Oct 19, 2022
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                                        I bought a bag from myntra of provogue . It wasn’t even used much and it got torn . It is still under the warranty period of 6 months . The myntra executive has denied any refund or exchange and they are telling to contact provogue.
                                        Provogue India customer support has been notified about the posted complaint.
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