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Provogue India Complaints & Reviews

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Updated: Apr 19, 2025
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V
vaibhav.sonivs
from delhi, Delhi
Nov 6, 2023
Mar 3, 2024
This thread was updated on Mar 3, 2024
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Bought bag from flipkar PROVOGUE SYDNEY Backpack With Rain Cover
35 L Laptop Backpack Black P_020 |
Provogue_020 | IMEI/SrNo: [[]]

this on 10 june 2023, it damage from ultiple plese in some time, can you plesae help me to replcae this bag
Order Id: OD[protected]
Nov 6, 2023
Complaint marked as Resolved 
[email protected] waiting for team update
Provogue India customer support has been notified about the posted complaint.
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Is this been addressed by Provogue as I am facing same issue with my bag to claim warranty and there is no such platform to claim..their site is also under maintenance..
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I have purchased new Provogue bag through Flipkart, The bag has 1 year warranty.

Within normal use, its stiches /threads and joints are torned and breaked.
I think this bag is faulty or any defects.

It has been in warranty since I purchased on 11 November 2023 so I need replacement or refund for it.
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    A
    Avi2217
    from Janjgir, Chhattisgarh
    Oct 27, 2023
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    Address: Mithi beautipalur, sherni sikhar chal, shiv mandir gali, link road, Janjgir pin code 495668

    I have ordered the provogue spacy unisex backpack with rain cover from Flipkart on[protected] & received on[protected], the product is got has 6 months warranty on it, the chain broke & got torn, so I want to return on it as soon as possible
    Provogue India customer support has been notified about the posted complaint.
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      R
      Rushikesh07
      Sep 1, 2023
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      Address: Pune

      I had purchased Provogue Knight 40L from flipkart on 7th February 2023. The bag is working fine but there is removal of stitching automatically from either side of the bag. The attachments for load bearing are being automatically removed though I am not carrying heavy luggage. Please help me with this.
      My email - [protected]@gmail.com
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        PRASAD DHAKE
        from Shahapur, Maharashtra
        Aug 12, 2023
        Dec 1, 2023
        This thread was updated on Dec 1, 2023
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        I have purchased new Provogue bag through Flipkart, The bag has 1 year warranty.

        Within normal use, its stiches /threads and joints are torned and breaked.
        I think this bag is faulty or any defects.

        It has been in warranty since I purchased on 16Sept 2022 so I need replacement or refund for it.

        But whenever I try to contact customer care their number is out of service.
        Pls Support ASAP.
        My contact number [protected]
        Provogue India customer support has been notified about the posted complaint.
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        Is this been addressed by Provogue as I am facing same issue with my bag to claim warranty and there is no such platform to claim..their site is also under maintenance..
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          M
          Md.Vali
          from Allahabad, Uttar Pradesh
          Aug 9, 2023
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          Address: 329,banka jalalpur road , CHAPAHI Bagh, Mauaima ,prayagraj

          I purchased a provogue bag on July 2023 and it's stiching was very poor quality
          Product is covered in warranty of one year
          So I humble request to you that please exchange this bag from new
          Provogue India customer support has been notified about the posted complaint.
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            J
            Jithin p johny
            from Ernakulam, Kerala
            Jul 4, 2023
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            Address: AGILE ENTERPRISES, 2ND & 3RD FLOOR, SAHIBABAD INDUSTRIAL AREA , GHAZIABAD, GHAZIABAD - 201010 GST: 09ABAFA9738Q1ZO

            I have ordered a PROVOGUE SYDNEY Backpack from Flipkart on 1 June 2023 and received it on 7 June, 2023. The product i got has 1 year warranty on it and it has got torn. on some sides by just 4-5 days of daily usage. I want a replacement of it as soon as possible.

            I have also shared some pics for convenience.
            Provogue India customer support has been notified about the posted complaint.
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              R
              RN_Sharma
              Jul 1, 2023
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              Address: 105/106, Provogue House, 1st Floor, Off New Link Rd, Andheri (W), Mumbai-400 053, India

              Team,

              I have purchased new Provogue school bag through Flipkart, As per website the bag has 1 year warranty. ( Attached Copy of Bill)

              Recently my child started using it and within 10 days of normal use, its stiches /threads are coming out of the school bag.

              Looks like this bag has manufacturing defect. I need replacement or refund for it .

              I tried reaching customer support numbers of Flipkart they have redirected me to Provogue brand support . I have reached out to Provogue customer care numbers[protected] & Email id ([protected]@provogue.com) but NO Luck, NO response.

              I am looking forward for your support on it.

              Thanking You,
              Raghunandan Sharma
              +91-[protected]
              Provogue India customer support has been notified about the posted complaint.
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                S
                Sanjogdh123
                Jun 21, 2023
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                Address: 105/106, Provogue House, 1st Floor, Off New Link Rd, Andheri (W), Mumbai-400 053, India

                Hi,

                I have purchased a set of 3 trolley bags from Flipkart. There was a issue with the lock even after putting up the same code it is not working and zipp runner got broken and it is of no use.

                I tried reaching Flipkart many times but they were unable to help me with communication with Provogue.

                I request you to please help me with the same and get this resolved asap.
                Provogue India customer support has been notified about the posted complaint.
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                  P
                  Prince 2023
                  Jun 5, 2023
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                  Address: Akbarpur

                  I bought a bag from flipkart now bag is stretched in the one month i have already mailed to the company but there respone is unreadable form, i have sent bills and other details
                  Provogue India customer support has been notified about the posted complaint.
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                    @jayeshchudnaik
                    from Kalyan, Maharashtra
                    Jun 4, 2023
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                    I have purchased provogue men solid black debys but it got torn and have lines within 1 hour o[censored]se please solve the issue
                    Provogue India customer support has been notified about the posted complaint.
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                      R
                      Ramyasree Laly
                      Apr 17, 2023
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                      I had tried to reach provogue via Flipkart, emails, calls. None of their details are correct. The trolley combo that I purchased has an issue with its lock. It's not working and no response from Flipkart or provogue or seller for the same.
                      Provogue India customer support has been notified about the posted complaint.
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                      Same issue with me. They are the fraud selling duplicate products . Pls share the no. I[censored] have got from anywhere.
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                        E
                        Er. Mahendra Saini
                        from Delhi, Delhi
                        Apr 7, 2023
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                        Address: ISI 17 RIICCO Institutional Area regional college for Education Research & Technology, Sitapura ,Jaipur

                        I have purchased a PROVOGUE analog wrist watch on date 19 February 2023 via flipkart and delivered on 22 Feb. 2023 it is not working properly, not running and shows wrong time. it is in 1 year warranty.i want to resolve this issue as soon as possible. i have made complain to flipkart ON 24 March 2023 but they have not responded properly.
                        order id: OD[protected]
                        Product cost:366 Rupees.
                        Provogue India customer support has been notified about the posted complaint.
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                          KNitin@1234
                          from Bareilly, Uttar Pradesh
                          Mar 17, 2023
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                          Address: BDA HOSTEL MJPRU Raza Marbal street Near Bajrang Dhaba Bareilly Uttar Pradesh 243006
                          Website: Provogue India

                          My bag ripped from upper side of the bag even on my first travel.
                          Provogue India customer support has been notified about the posted complaint.
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                            B
                            Bannu.charan
                            Mar 10, 2023
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                            My bag stitches are damaged. I have purchased in Flipkart. I have purchased this bag last 6 months back only
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                              B
                              Bannu.charan
                              Mar 10, 2023
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                              My bag stitches are damaged. I have purchased the bag in Flipkart. It's just 6 months completed.
                              Provogue India customer support has been notified about the posted complaint.
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                                N
                                Naman097
                                Feb 25, 2023
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                                Address: 213/A Krishna gali no 2 maujpur, Delhi, Delhi

                                Pasting issue, sole in not paste properly because they come out
                                Provogue India customer support has been notified about the posted complaint.
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                                  S
                                  SteffyT
                                  Feb 13, 2023
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                                  Hi, The trolley bag which i recently purchased from Flipkart is been locked. Inspite of putting the same passcode it doesn't unlock.
                                  Provogue India customer support has been notified about the posted complaint.
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                                    S
                                    Sp.sharmapankaj
                                    Jan 9, 2023
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                                    Dear Sir/Madam,
                                    20th Dec 2022 I had bought a bag of Provogue brand through Flipkart but unfortunately after 10 or 12 days bag zip jammed, very tight movement observed so need of repair it or replace because this product comes with 1 year warranty, hope Provogue team sort this problem as soon as possible because I don't want this is 1st and last product of myself of Provogue brand.
                                    Thanks & Regards
                                    Pankaj Sharma
                                    Provogue India customer support has been notified about the posted complaint.
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                                      Rohan Pradhan
                                      Dec 7, 2022
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                                      Address: At/po-phatkamal, via-utkela,teh-kesinga
                                      Website: Myntra

                                      I have brought this bag but after 4 days o[censored]se it is torn. I want to replace the product as it has 6 months warranty.
                                      Provogue India customer support has been notified about the posted complaint.
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                                        R
                                        Rohbit
                                        from New Delhi, Delhi
                                        Dec 1, 2022
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                                        Address: At-betwanbazar barisangat munger pin no-811201

                                        Rohit kumar mob no. -[protected]
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