Provogue India — Complaining about non-delivery of my order for more than 35 days

Address:	Mumbai City, Maharashtra, 400053
Website:	www.provogue.com

I had placed an order on provogue vide order No #[protected] for Gym Bag (Grey, Orange) SKU # 104339-GY-412-F on July 23, 2016. Today is Aug 31, 2016 and I have still not received the bag nor any information about whether it has been shipped or status of the same. I have raised numerous complaints on their website and called their customer care No but the customer care No looks to be a sham because anytime you call it says that customer service executives are busy and then the phone goes silent. You can hold on the phone for an hour but no one comes on the line. The Bag is worth Rs 1499/-