Provogue India — Fraud online shoping initiated through ICICI Bank Promotional Code

Address:

Bangalore, Karnataka

Hi Team, My name is Nagaraj B N and this email is in reference to my Order no[protected], which I have placed on 18th March 2015 evening at 19:30 for a Provogue Watch (SKU # Watch -103646-WH-283-F White) on Provogue's website, as I got a promotional code from ICICI bank, that I can get this watch which is worth Rs.2499, only by paying Rs.299. I have paid rs.299/- through my debit card and have also received a confirmation email. However, when I track my order on the webiste, it still says, "Pending for Approval" and when I try calling Provogue's customer care number mentioned in the confirmation email[protected], the number continuously goes busy, despite of trying every 2 minutes. I'm trying the number everyday since 18th Mar'2015 since 10am till 6pm in the evening, but there is no response. I have also sent emails, but still there is no response for my email also. So, can you please tell me what is the status of my order and why is the customer care number always busy? Do you have a tie-up with ICICI bank or you are just luring customers into something which is not there? Do you guys really exist or is it some kind of misleading which is happening? Because, I have read many comments and got some reviews from my friends as well, that you guys are fraud, which has resulted into me asking you this question. Awaiting a positive and frank reply at the earliest. Thanks & Regards, Nagaraj