Provogue India — Leather Jacket

Address:Pune, Maharashtra, 411014

Hi,

I bought one leather jacket for my father from "Phoenix market city PUNE" worth rupees 5, 500 /- with bill number- 9C[protected] on Nov- 19, 2016.
He would have hardly wore it 4-5 times. I found that Jacket has torn out after wearing 2-3 times. The material used is of very very low quality..even failing low quality 'Rexine'. It feels very disgusting that a product of a world known BRAND has such a least quality.

As my father lives in Delhi, he is trying to visit a Provogue showroom since then but most of the Provogue centers/showrooms(In Shipra mall Ghaziabad, In Citi center mall MG road gurgaon Ambience mall Gurgaon) have been closed though same is not updated over internet.

Please help me out to either in getting the replacement or full amount back. I will go for a legal action also against the company, sales man (ASHRAF KHAN) and the showroom owner whosoever is the guilty for selling Duplicate/low quality product in such a high selling price.

Regards,
Shivangi Gargsaya
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AVIATOR SUNGLASSES- HDFC

Today I have make the order for above product. after making payment the site was not worked. amount Rs.299/- has been deducted from my account but i didn't get Order ID.

Please provide me Order i=ID

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