Provogue India — Order cancellation complaint

Address:	Mumbai City, Maharashtra, 400079
Website:	www.provogue.com

Hi,

I placed an order with HDFC offer and lodged complaint for cancelling the order and refunding Rs. 299.

Thrice raised complaint for cancelling the order and called so many times to customer care but no response.

Finally emailed on [protected]@provogue.Com for getting the order cancelled but then getting a reply that it will get shipped in 5-6 days
How can such a reply be dumb, customer is asking for cancellation and refund, but reply comes for shipping details.

Regards,
Vrinda