Provogue India — Order no.[protected]

Address:

Mumbai City, Maharashtra, 400053

I ordered a duffle bag from my hdfc bank credit card offer on dt 21 nov 2016.
i submit a complaint on dt 23 dec 2016 at [protected]@provogue.com, in return they sent me a mail indicating shipment of above order by courier awb no GPPR017164 dt 23 dec 2016. but no courier name mentioned.
still trackin detail not updated
I already emailed the company on 23 Dec 2016 and they in return emailed me the courier detail which shows the completion of order but on clicking their tracking button it shows no tracking detail