Provogue India — Order status is completed but product not received

Address:Pune, Maharashtra, 411004
Website:www.provogue.com

Hello sir/madam i have ordered one watch from Provogue India few days back. The order details are as follows: Order # Date Ship To Order Total Status [protected] 11/23/15 Pushparaj Dhole Rs.299 Complete As it showing complete in the order status but i have not received any order from Provogue yet. You can check the status of the shipment : Tracking Title(s): Tracking Number(s): Javas MUMPVGP624697 if I try to check the status for this shipment on GOJAVAS courier site link: http://gojavas.com/docket_details.php?pop=docno&docno=MUMPVGP624697 It is showing 'Enter valid Docket No./ AWB No./ Shipment No./ Consignment No. ' Error. I tried to contact to Provogue on given number its not reachable. Kindly help, Pushparaj Dhole [protected]
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Provogue India customer support has been notified about the posted complaint.
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Dear Customer,

We came across your concern and reviewed it. We'd like to inform you that the shipment hasn't been dispatched/handed over to us by the seller yet. In that case, you'll have to get in touch with the seller for better assistance. Should you require any further help, feel free to write to us at [protected]@gojavas.com.

Regards,
Team Gojavas
I have got my watch
Thank you

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