[Resolved]  Provogue India — Paid online order no[protected] not received

Address:400091
Website:www.provogue.com

On 16 oct 2016 i had ordered two BALLON shirts (103691-L-291-XL BALLON, Size XL, colour Yellow and 103691-OR-200-XL BALLON, Size XL, Colour Pink Provogue) on Provouge official site ( www.provouge.com) and my order no. is #[protected] . i have already paid the order amount Rs. 2038/- through debit card. but on 19 Oct 2016 I have received only one shirt (103691-L-291-XL BALLON, Size XL, colour Yellow ) . As I had paid for two shirts, the other shirt (103691-OR-200-XL BALLON, Size XL, Colour Pink Provogue ) not received yet . Provouge's call centre no[protected] is also not responding . pls do the needful on urgent basis.
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Dec 17, 2016
Complaint marked as Resolved 
Provogue India customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2016
Provogue India Customer Care's response
Hi,

We value our customers and apologize for the inconvenience caused. As per our telephonic discussion, Your refund has been initiated, you will get the cheque within 15 working days.

--
Regards,
Rahul Yadav
[protected]
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