Provogue India — Product not working properly

Address:

ISI 17 RIICCO Institutional Area regional college for Education Research & Technology, Sitapura ,Jaipur

I have purchased a PROVOGUE analog wrist watch on date 19 February 2023 via flipkart and delivered on 22 Feb. 2023 it is not working properly, not running and shows wrong time. it is in 1 year warranty.i want to resolve this issue as soon as possible. i have made complain to flipkart ON 24 March 2023 but they have not responded properly.
order id: OD[protected]
Product cost:366 Rupees.