Provogue India — Provogue Knight 40L bag stitches coming off

Address: Pune

I had purchased Provogue Knight 40L from flipkart on 7th February 2023. The bag is working fine but there is removal of stitching automatically from either side of the bag. The attachments for load bearing are being automatically removed though I am not carrying heavy luggage. Please help me with this.
My email - [protected]@gmail.com
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