[Resolved] Provogue India — Provogue Order #[protected] On 02/04/15 - shows cancelled but refund not received

RAJU MANGE

from Pune, Maharashtra

Address:

Pune, Maharashtra

Dear Team, I have ordered watch from provogue.com, promotional offer from ICICI bank. Order #[protected] On 02/04/15 & when I tracked the order the status shows as cancelled but my ICICI credit card account has been charged with Rs.299/- .ICICI bank Authorisation code is 751540 as given from ICICI call centre for this order. If the order cannot be processed then why do you promote & give false promotional offers Kindly deliver the order or refund my amount to my card account. Thanks Raju M

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

order is delivered in May 15 after raising a complaint at your site. ICICI bank customer care executive had called up & the order was delivered

Provogue India customer support has been notified about the posted complaint.

Related Provogue India reviews

View all 877 Provogue India Reviews

Comments

ICICI Bank Customer Care

from Mumbai, Maharashtra

Dear Mr. Mange,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2jpag) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team