Provogue India — Purchased Aviator on HDFC offer not delivered

Address:411057
Website:www.provogue.com

I had ordered Provogue aviator(Sunglasses) on 12 October 2016 under HDFC offer for 299. The amount got deducted but I've not received the product yet.More than two months have passed, when I checked the status it said the order has been cancelled(without my knowledge). Order no. #[protected], the amount was not refunded. I had also logged a complaint ten days back here http://www.provogue.com/complaintsform and got an email from team that delivery will be reattempted for the same. But dint get any details regarding it till now. Could you please look into this?
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