Provogue India — Received a broken watch

Snavy Loon

Address:

Thane, Maharashtra, 401202

Dear Sir I have received my order of Provogue watch with HDFC bank offer @ 299/-, but the glass of the watch dial was broken, below are my details Order Date-19/11/2015 Invoice date -06/12/2015 Invoice N0- 6C[protected] Order no[protected] . I request you to kindly return my money or replace the watch.

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Provogue India Customer Care

from Delhi, Delhi

Verified Support

Dear Customer,

Sorry for the inconvenience caused to you.

We’ll immediately replace the watch.
We have already instructed our courier service provider to pick-up the defective product from your place, which will be done within 5-6 days.

We will dispatch your new watch ASAP and it will be delivered to you in few days.

As one of our valued customers, your satisfaction is one of our primary concerns. Please accept our apology.

Provogue Customer Care Team