Provogue India — Still I haven't received the courier info, nor the product.

ganesh84

from Chennai, Tamil Nadu

Address:	Mumbai City, Maharashtra, 400 053
Website:	www.provogue.com

ordered a 'Full printed Sling Bag' in Provogue website via HDFC Diwali offer on November 9th, 2015 and I got a confirmation mail from Provogue website that the order of the item is confirmed. The order status is shown as 'complete'. But still I haven't received the courier info, nor the product. I've paid the amount of Rs.299 as shipping charges and there is no reply at all from the website. I tried reaching their customer care via phone and email but they aren't available for communication at all. This is a ridiculous act of Provogue (as its been continuously doing) and I dont know why, good banks such as HDFC made a tie up with them, for the offer. Can anybody help in getting my product soon, or a cash back from HDFC? Order ID: #[protected] SKU: 104155-EA-028-F

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Provogue India customer support has been notified about the posted complaint.

Nov 23, 2015

Updated by ganesh84 ordered a 'Provogue Mens Watch' in Provogue website via HDFC Diwali offer on November 9th, 2015 and I got a confirmation mail from Provogue website that the order of the item is confirmed. The order status is shown as 'complete'. But still I haven't received the courier info, nor the product. I've paid the amount of Rs.299 as shipping charges and there is no reply at all from the website. I tried reaching their customer care via phone and email but they aren't available for communication at all. This is a ridiculous act of Provogue (as its been continuously doing) and I dont know why, good banks such as HDFC made a tie up with them, for the offer. Can anybody help in getting my product soon, or a cash back from HDFC? Order ID: #[protected] SKU: 104155-EA-028-F