Address: | Bangalore, Karnataka, 560037 | Website: | www.provogue.com |
I receive a promo offers from HDFC for free sun glasses. only i need to pay shipping charges 299/-. I paid using my net banking . the order no is[protected].
While ordering informed that within 28days delivery will be.i ordered on Dec 14 2016. i received a message from autogenerated one saying that product was out for delivery and the invoice no is 7011804. in the provogue my account AWD no is updated[protected]. on 9th jan 2017 i received this message.
on the same day i got one more message like my product was delivered.
and the status also changed to complete on myaccount .
But the probleme is i didnt receive any courier. i was out of station on that day.
And didnt get any call or message also .how it was delivered and where it was delivered.
i tried to call to the customer care of courier company as well as provogue but not picking the call .
i think this is a fake promos.
i am thinking to file a case against HDFC for promoting these type of fake promos and provogue .
i want my money back if dont deliver the product.
Regards,
Rajani N. Was this information helpful? |
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HDFC Bank Customer Assistance