Provogue India — watch (red ladies)

Address:

Chennai, Tamil Nadu, 600125

I bought a red ladies watch from provogue. Order no.[protected] on 16thnovember 2017
The watch loses half hour for every 24 hours. I have to adjust the time every 12 hours. I demand to know the reason for shipping this substandard item which is not in consonance with your reputation. I request it may be replaced and i may be supplied with a new one at the earliest.
Vanaja rambhadran