Provogue — Provogue selling defective watch

Address:

Lucknow, Uttar Pradesh

I bought a provogue watch model-100012-BK-022-f WAT on July 15th, 2014 from the provogue outlet in Sahara Ganj Mall, Lucknow, Uttar Pradesh. The product was on the discount of 50%, and i thought why provogue is selling such a nice watch on discount. It cost me Rs.3750 after discount. Within 10 days of wearing and handling the product carefully and responsibly its strap got ripped off.I got to the showroom in the month only and the just told me they don't cover warranty but how can you sell a defective product. The sent the watch to customer care and they just stick the strap with some glue.May be the rubber of the strap was dry or something which was not visible when i bought. Secondly, its just about 8 months i bought and the battery of the watch is dead and strap is again tearing off itself. I am really unsatisfied with the product. Buy this watch was like throwing money in trash.