Provogue — Received a broken watch from Provogue.

Address:

Mumbai City, Maharashtra

What a Pathetic service from Provogue. I placed an order on Provogue with ICICI offer. The order #[protected]. When i received the watch i received the same in broken state. I straightaway mailed their customer care. The said "Customer Care" replied to me saying it will be replaced as it is under warranty. But till today I have not heard from anyone of their so called "Customer Care". I am attaching the picture of the watch as in received state. Lets see if this forum can help me. regards