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Proximagamma Private Limited — money deducted from my paytm wallet but order failed

I purchased 1949 inr worth of 1500+310 pubg uc from https://www.midasbuy.com/in/pubgm/#getInfo using paytm. It said that the transaction failed and i didnt receive my orders but money from my paytm account was deducted. Their website does not have customer case so i cannot get in touch with them.
I have also made many previous purchases on this website which were all successful.
Please help me resolve my issue, thank you.
money deducted from my paytm wallet but order failed
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Complaint comments  4 Comments     Updated: ShareTweet

Comments

I purchased a pack of 600 uc worth or 799 rs, the payment was successful but i didn't get any uc in my pubg account.so please help me as soon as possible.

I am purches uc but not add my account uc please refund my money

Sir I am buying Elite royal pass 12.money deducted from paytm RS 1949 but I am not getting uc payment failed. So what to do right now. I am unable to contact with them. I am paying through paytm wallet money deducted but after that it showing failed so i am not getting my money

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I purchased an item for royal pass purchase worth 799 and it was not successful as well. Payment deducted but UC was not added to account.
Please refund my amount.

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    F-130, GF, STREET NO 7 PANDAV NAGAR NEW DELHI East Delhi DL 110091 IN, Delhi
    Delhi
    India

    Complaint categoryCategory: Online Games
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