PRTC — Complaint against the driver and conductor

I Shubham suffer from delhi to punjab
In night on 3/11/2021 10:30pm around
I suffer in prtc bus no. 1339 in this bus the services given by the conductor is not good actually in this bus was sufer some drunked people's and spoke loudly but conductor can't take action against and 2 reason I was already talk 4 times to conductor about the lights off of the bus but conductor can't so it's a humble request to take some action against to the both my reviews and my suffer is not good in prtc I can't suffer next time in prtc