PRTC — damaged bus - water leakage inside bus due to rain

Address:	Pondicherry, Puducherry
Website:	www.busindia.com/PRTC-Pondicherry-Online-Booking.jsp

I boarded the bus from pondicherry to chennai which was scheduled at 7.30am on 22th july 2019, seat number 34. It was raining badly and the water started dripping inside. Unfortunately the bus was full and i could not even change my seat. I forgot that i had my laptop in my bag and now it is damaged. I was forced to be seated in the same place for 3 hours. I expect a refund of my ticket or the prtc boad to take action against the same and consider this complaint to be serious.

P. S. It would be great if the prtc board is more accessible via twitter or any other social media.