PRTC — Extra charges

So, yesterday me and my mum we were returning from my uncle's house from sultanpur. we took sultanpur to kapurthala bus, fine no problem, we had 15-20kg rise, but nothing it was good trip, then we had to take Kapurthala to Jalandhar, fine as well, no problem, mind you all these were PRTC but wee took 3rd bus from Jalandhar bus stand to Khanna(around 9:40 am or so), and the ticket conductor demanded we pay half Ticket for rice, when we asked why, he presented no reason, and replied in very rude tone to my mum, "u have to pay"
we kept asking why but all he did was, "u have to pay" giving no reason or info about why. so another ticket conductor came, yes there were two for some reason, the dude with cap on was being rude while the man with turban was kind of respectful, but nonetheless he didn't present any reason either, just said, "his job is in danger if he don't?" i have no clue what he meant, so we had to pay, half ticket for rice, i don't recall rice being able to speak or taking a seat.
I couldn't ask their names, but the rude guy had the silver kada written on it "Panwar"
And i've a video of him.
another thing is, overfilling of bus, all the buses are stacked upon stacked. i don't care about 70 rupee much as much as i do for him to be strictly warned or fired, such behavior wont be tolerated if there was someone else,
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