PRTC — No refund given by prtc!!!!

Address:Pondicherry, Puducherry, 605001
Website:busindia.com

I had booked an A/C Volvo ticket in Puducherry Road Transport Corporation (PRTC) to travel Pondi on Saturday (12-Nov-2016) at 9.30 AM. I reached CMBT late (2 mins), the bus started without giving any notice. I accept that I had reached the bus stand lately. However, I ran behind the bus and asked to stop. The driver said no but I showed the online ticket then he stopped. The Conductor said due not reported on time he allotted my seat to some other so, now he can’t do anything. I said the bus not even crossed the CMBT so, kindly see any other seat or refund my money. He refused to do. I lost Rs.218. Then I spend my money and reached Pondi in an ordinary bus. This is highly ridiculous.
Could someone tell me is there any other option to get my money back?

Please find the ticket details below:
PNR Number: P289069
Route No.: 155A
Trip Code: 0930CHNPDC
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