PSPCL — Non attendence of complaint

Address:

Amritsar, Punjab

Respected sir I am Dr.Pushpinder paul singh living in Amritsar. 69 A kot Mahana singh tarn taran road asr 143001. I am very much disappointed in sevice provider of our area. A lineman named Dilbaag singh. I complained at customers complaint numb [protected] around 1:30 in the morning and was given a numb to contact for information [protected]. I called at the numb at around 1:40 and was told that they will attend to mu complaint in 1 hour as they are fixing electric cables at a colony named Ganda Singh colony Then afterward i called after 1:30 hrs he disconnected the phn and the deliberately switched off the numb. I then again called the customer complaint office and he gave me another numb [protected] of a person named Manish He didint attend to any call from me or from ludhiana office till 5:15 in the morning and when he did attend he was arrogant enough to say that he attended all the calls fron tonight. After that only the lineman Dilbaag singh phn no[protected] attended my call and told me that he didnt even recieved my complaint When I persuaded him then only he accepted to come and look after my complaint We were forced to awake all night and then were left in the dark for atleast 5 hours I want to ask if they have no intension of attending to complaints why so much drama around transparency by creating a single complaint window and giving numbers thru sms I want to post written complaint but didnt find any email or address to whom to complain or call. Thanku for reading my msg Dr Pishpinder singh Date 28-5-15