Pubg Mobile — money deducted but no uc added

Address:Jhalukbari joymotinagar guwahati-12 bylane 1 house no 32, Kamrup Metropolitan, Assam, 781012

I have made payment of ₹ 799 on 13th september through internet banking of state bank of india to but uc in pubg mobile. The payment was successful but no uc has been added till now 16th september. So i would request you to please help me get my money back as 799 is a big sum and don't want to lose it. The below mentioned msg is the proof of the payment

Thx for inb txn of rs.799.0 frm a/c x5843 to times of m... Ref#igagzlcju3 on 13sep19. If not done, fwd this sms to [protected] to block inb or call [protected].

I can't still figure out how to get my money back as quickly as i can.
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