Pubg — prime plus hasn't activated

Hi team,

I tried to get the pubg mobile prime plus subscription by paying an amount of rs 390/- through my credit card to google play services. The amount got deducted successfully from the bank but in app it told me purchase error. Now when i go back to my pubg mobile account it is asking me to buy the prime plus subscription to enjoy the benefits but the amount already got deducted.

Please help me.
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I added 799 pack from pubg mobile the money deducted from my bank but not added in the pubg account..below here is the bank message
Thx for INB txn of Rs.799.0 frm A/c X4682 to Times of M... Ref#IGAGJASXR6 on 14Jun19. If not done, fwd this SMS to [protected] to block INB or call [protected]
I purchased some uc in pubg mobile but i didn't get uc in my pubg account..

My bank was debited with 799rs but uc haven't received yet kindly refund my money

I bought uc cash of rs799 on
10.07.2019. My game id is [protected] made a transaction through sbi netbanking. Money deducted from my bank account but uc cash not received. transaction no.:- IGAGOFCGH4

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