[Resolved]  Pubg — pubg uc credits not added and money was deducted in my account

Address:500034

My name is mahesh i bought Pubg credits worth 799/- rupees using net banking money was deducted in my account but uc was not added in my pubg account and i have a screen shorts and proofs so could you please slove My problem ASAP and i am adding all Proofs below i hope i get Fast responce on my complaint and i want my refund and it's over two weeks back .
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Jan 2, 2019
Complaint marked as Resolved 
My mobile number is +917075738935
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Today on 11th of jan i tried to purchase uc cash on pubg mobile via my bank account as i proceed the pubg app showed 'payment failed your cash will not be deducted' and after few moments later my bank send me a sms that amount Rs 799 got deducted from account! I need my money back asap i need the refund asap

Anirudh12495192's reply, Mar 14, 2020
Is your problem resolved? If yes contact me pls ...I have the same problem
I just bought uc cash money deducted but didn't get the uc cash..my id is [protected]

Help no reply from pubg how can i get my money backno uc recieved My transaction id which i recieved after payment done
Thank you for using State Bank Internet Banking. Reference No. for transaction of Rs. 420.0 from A/c ending 9222 to Times of Money Limited on 31-Mar-19 at 23:58 is
My in game id 《KAMAT》

I HAVE REPORTED IN GAME NO RESPONSE FROM CUSTOMER SERVICE PLEASE REFUND MY MONEY IN MY BANK
Anirudh12495192's reply, Mar 14, 2020
Bro I have the same problem of purchasing UC... I just want to know whether you're problem is resolved ? Pls do contact me
did you get your refund?
I tried purchasing the prime membership today and had the same issue. money was deducted but didnt get the membership. Please respond
vamshi velishala's reply, May 4, 2019
Same happened to me, did you get your refund?

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