[Resolved] Public Sector Insurance Co. — Unwanted bill amount for invoice#[protected] of my aircel postpaid connection | |||||
Dear Sir/Ma'am, This is to inform you that, I am the valued customer who is using three numbers of aircel postpaid connection. The numbers are [protected], [protected] and [protected]. Unfortunately, I have to intimate you that i have received a unwanted bill amount for the postpaid number [protected] having invoice number[protected] for the period of 09.10.2015 to 08.11.2015. The customer care people is saying that i have used the aircelWAP. But i have never used the internet with this number. Kindly advice the concern person to look in to this matter so that i can enjoy your aircel service uninterruptedly. Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved | |||||
 2 Comments | |||||
Comments
Dear JakirHussain_11,
We would like to inform you that we have revalidated your bills and did not found any kind of discrepancy. We would like to inform you that data usage is made on your number on 17/10/15, 24/10/15 & 02/11/15 and you have been charged Rs.528.90 for browsing.
Regards,
Aircel Social Care Team
We would like to inform you that we have revalidated your bills and did not found any kind of discrepancy. We would like to inform you that data usage is made on your number on 17/10/15, 24/10/15 & 02/11/15 and you have been charged Rs.528.90 for browsing.
Regards,
Aircel Social Care Team
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in