Dear Customer Support Team,
I hope this email finds you well. I am writing to bring to your attention a critical matter related to the pickup of my shipment with tracking ID SRAP[protected].
Issue Details:
Tracking ID: SRAP[protected]
Failed Pickup Date: Since 28th August 2024
Order ID: #OID505
Product: Balzano High-Speed Nutri-PRO Mixer Juicer Grinder Blender
Regrettably, I have not yet received the above-mentioned product, despite the expected delivery date having passed. Additionally, I noticed that the tracking status indicates that pickup attempts have been failing for the past couple of days.
Despite multiple pickup attempts, the package remains undelivered. This situation is highly inconvenient, and I urgently need resolution. As a customer, I expect timely service and effective communication.
Immediate Action Required:
Update Status: Please provide an accurate status update for tracking ID SRAP[protected]. Transparency is crucial in maintaining trust between customers and the service provider.
Resolution or Refund: If the pickup issue cannot be resolved promptly, I request either an immediate successful pickup or a full refund for the order. I appreciate your understanding of the urgency of this matter.
Social Media Escalation: If this issue persists without resolution, I will have no choice but to escalate it on social media platforms. I value your service and hope we can avoid such escalation.
I kindly request your immediate attention to this issue. Please prioritize this matter to prevent further inconvenience.
Thank you for your prompt assistance.
Regards,
Sachin Najan,
+91-[protected]
[protected]@gmail.com
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