Puma — about claim my shue

Address:

Sri Ganganagar, Rajasthan

Respected sir/madem
My name is sonu gumber and i'm from sri ganganagar disst. (Rajasthan 335073). I purchased a shue from your puma showroom which is placed in sri ganganagar (Rajasthan) named by m/s sunny enterprises.
And after two month there was stiching probplm in shues
I went to the showroom and they fill the customer claim form and tell me that your shue will be claim in 15 days
And now 1 month crossed they are not givving me a proper responce
My claim form no. Is 0489
The copy of form is atteched
Kindely responce me and claim my shue otherwise i'll go to the consumer court
This is my contect details = [protected]@gmail.com
Phone no. [protected]